Skip to content

Legal Information

Privacy Policy

1. Who we are

This website, nexusapproach.pt, is run by Nexus Approach, Lda. ("Nexus Approach" or "we"), a Portuguese private limited company with its registered office at Avenida da Liberdade, n.º 245, 4.º A, 1250-143 Lisbon, Portugal, registered under the single registration and tax number (NIPC) 519366832. Nexus Approach is the controller of the personal data described in this policy.

For anything about your data, contact Hugo Alves at info@nexusapproach.pt.

2. What we collect and why

We only collect what you choose to send us, what you allow in the cookie banner, and the minimum a website needs to run safely.

When you contact us

The contact form asks for your name, company, email, phone number, a subject and your message. We use them to read your enquiry and reply to it. The legal basis is taking steps at your request before a possible contract, and our legitimate interest in answering enquiries (GDPR, Article 6(1)(b) and (f)). Without these details, we cannot reply.

The same applies to the emails you send us directly.

Website statistics

With your permission, we use Umami, a statistics tool run by Lavva, the agency that develops and maintains this website, to understand how the site is used. It counts, in aggregate, the pages viewed, the site you came from, and your type of browser, device and country. Umami sets no cookies and does not store your IP address. It only runs after you accept statistics in the cookie banner (Article 6(1)(a)), and you can change your choice at any time under Cookie preferences, at the bottom of every page.

Technical logs

Like any website, ours records technical data with each request, such as the IP address, the date and time, the page requested and the browser. We use it only to keep the site secure and working (legitimate interest, Article 6(1)(f)).

3. Cookies and similar technologies

We use no advertising or tracking cookies. The only thing this site stores on your device is your cookie choice: a cookie and a local storage entry, both named c15t, kept for 12 months so the banner does not ask again on every visit. They are strictly necessary, and they are only set once you make a choice.

4. Who we share your data with

We never sell your data or share it for advertising. Only the service providers we need to run the site handle your data, under agreements that bind them to our instructions (Article 28 of the GDPR):

  • Lavva – Digital Agency, Lda. (Portugal), which develops and maintains this website, keeps contact requests in Svalla, its content management system, and runs our website statistics;
  • OVHcloud, which hosts the website, its technical logs, the content management system and the statistics in the European Union;
  • dominios.pt (Portugal), which hosts our domain's email, where we receive contact requests and the messages we exchange with you.

We may also disclose data when the law requires it, for example to a court or a public authority.

5. Transfers outside the European Union

Wherever possible, we choose providers that keep data in the European Union. When a provider processes data outside it, we make sure your data is protected by the safeguards the GDPR requires, such as a European Commission adequacy decision or its standard contractual clauses.

6. How long we keep it

  • Contact requests: 2 years from the request when there is no follow-up; if they lead to an engagement, we keep them for as long as the work and our legal obligations require.
  • Statistics: aggregate figures that do not identify you.
  • Your cookie choice: 12 months.
  • Technical logs: for a short period, after which they are deleted automatically.

7. Your rights

You can ask us to access, correct or delete your data, to restrict or object to how we use it, and to receive it in a portable format. Where we rely on your consent, you can withdraw it at any time; this does not affect what we did before. We make no decisions about you based solely on automated processing.

To exercise any of these rights, write to info@nexusapproach.pt. We reply within one month, free of charge. If you believe we have not handled your data properly, you can also complain to the Portuguese data protection authority, the Comissão Nacional de Proteção de Dados (www.cnpd.pt).

8. Security

We protect your data with appropriate technical and organisational measures, including encrypted connections (HTTPS), access limited to the people who need it, and providers bound by confidentiality.

This site may link to other websites. This policy only covers nexusapproach.pt; those sites have their own.

10. Changes to this policy

We may update this policy when the site or the law changes. This version is from 13 November 2026.